I heard a great quote today. "When spider webs unite, they can tie up a lion." I just love that. Small steps matter. Small kindnesses, thoughtful gestures, helping hands, they all matter because together they can move mountains.
Here is where I heard it. This guy's book, Getting to Yes, is one of the landmark books in negotiations. At first I thought his talk was pretty Pollyannish but by the end I really saw the picture he was trying to paint and really liked it.